At last night’s IKMS evening talk, Bonnie Cheuk gave a great presentation on ‘Unwrapping the potential of Enterprise 2.0′. Bonnie is the Global Head of Knowledge and Information at Environmental Resources Management (ERM). She showed us how ERM has taken to using blogs, wikis and discussion forums in Sharepoint. I liked the fact that her focus was on the people, the tasks and the communication - not so much focus on the tool.
Her talk really brightened up my normally gloomy view of Sharepoint. And she shared her secret KM recipe, here it is (sshhh):
Here are some other points she made about leadership 2.0:
- Employee-centric
- Listen and value every staff’s input
- Ready to be surprised
- Tolerate mistakes
- Hear what you may not like to hear (and value it)
- Genuine dialogue with employees
- Willingness to let go the leader’s authority / power
- Leaders have to participate (not delegate!)
We had a chat while she was setting up before her talk. Bonnie and I had worked together before on an earlier Sharepoint project in Singapore, so we had some stuff to catch up on. The thing that makes me giggle gleefully is how she described Sharepoint’s blog and wiki tools - She called them ‘Fake Blogs’ and ‘Fake Wikis’, meaning that they don’t quite have the features and functions most of us have come to expect. And yes, that’s exactly how I’ve been feeling about them for a long time… In fact, ever since I tried to embed media into them. Thanks Bonnie, I’ll be calling them fake from now on too, thanks to you.
