My Firefox was behaving badly. The pages were not loading properly. So I bit the bullet and tried to solve the problem. The solution turned out to be my Firefox profile. I guess it had become corrupted. Anyway, I fixed it. If you also have this problem, then here’s the solution on Windows XP. It’ll take an hour at least. Take a deep breath.
- You’re going to delete your profile folder so first backup your current profile folder. You’ll need it later to copy your saved passwords (and as a ‘just in case’ measure). I copied mine to my desktop. You should find your profile folder here: C:\Documents and Settings\YOURUSERNAME\Application Data\Mozilla\Firefox\Profiles\XXXXXX.default
- The XXXXXX.default folder (all letters and numbers followed by .default) is the one you should copy. Paste it onto your desktop (or somewhere easy to find).
- Open your current Firefox and write down your addons and your search engines. I took screen shots of these and printed them out (press Print Screen – Prt Scr – it’s a keyboard key, top right on your keyboard). Save these ‘cos you’re going to have to re-install these manually later. Boring, but it’ll all be OK in the end. Promise.
- Backup your bookmarks from within Firefox: bookmarks>organize bookmarks>Import & backup (dropdown)>Export html – save them to your desktop (or somewhere easy to find).
- Download Firefox to your desktop (or somewhere easy to find).
- Now you can uninstall your current version of Firefox (from control panel, uninstall programs).
- Then delete your profile folder in C:\Documents and Settings\YOURUSERNAME\Application Data\Mozilla\Firefox\Profiles\XXXXXX.default (you saved it already right? Point 1 above?)
- Install Firefox from your desktop (or wherever you saved it in point 5 above).
- Reinstall all your fave addons and search engines manually from the lists or screen shots you made. This will take a while. Addons are here. And you can get the search engines by going to the sites or by going to Mycroft.
- Now go to your old saved profile folder on your desktop (or wherever you saved it in point 1 above) and copy all your saved passwords by copying the following from your saved old profile folder on your desktop (or wherever you saved it in point 1 above): key3.db – signons.txt – signons2.txt (source)
- Paste these into (and overwrite those in) your new profile folder at C:\Documents and Settings\YOURUSERNAME\Application Data\Mozilla\Firefox\Profiles\XXXXXX.default
- Import your old bookmarks from: bookmarks>organize bookmarks>Import & backup (dropdown)>Import html>from an html file…. browse to where you saved it and open it.
- You might need to reorganise your bookmarks from within the Firefox Bookmarks Organizer so they work how they used to.
- Now you should be happy. Firefox should be back to normal.
Well, that was long. But that’s what I did to fix the problems I was having with Firefox. What a relief.
I tried other approaches, but this was the solution that worked for me. I hope you have equal success.


